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FAQ

We’re Open 6 Days a Week! Visit us Monday to Saturday, 9:30 AM – 6:00 PM. Extended hours are available on selected days for your convenience. Sunday visits are available by appointment only.
You can book an appointment by contacting us through our website, phone, WhatsApp, social media, or by visiting the salon. We recommend booking in advance to secure your preferred date and time.
BEAUTY HAIR PALACE SALON offers a wide range of professional beauty and hair-care services for both women and men, including female hairstyling, men's haircuts and barbering, hair treatments, wigs, hair extensions, manicure, pedicure, nail care, and selected hair and beauty accessories, jewellery and beads.
We understand that plans can change. If you need to cancel or reschedule your appointment, please notify us as early as possible. Late cancellations and missed appointments may be subject to a cancellation fee or booking deposit for future appointments. Please contact us for our current cancellation terms.
Yes. Consultations are available for selected services to help us understand your preferences and recommend the most suitable option. Home services may also be available by appointment, depending on the service, location, staff availability and applicable charges. Please contact us in advance to discuss your requirements.
The ideal time depends on your hairstyle, hair type, maintenance routine and the condition of your hair. Protective styles such as braids, extensions and wigs may require refreshing or replacing after several weeks, while regular haircuts and treatments may be needed more frequently. Our professional stylists can recommend a suitable maintenance schedule based on your hair and chosen style.
This depends on the service you have booked. Some services require clean, product-free hair, while others may include washing as part of the service. If you are unsure, please ask us when making your appointment.
Yes, for selected services, you may bring your own wig or hair extensions. However, the material must be suitable and in an acceptable condition for the requested service. Additional charges may apply for preparation, customization, repair or other additional work.
Yes. We offer a selection of wigs, hair products, hair-care accessories, beauty accessories, jewellery and beads. Product availability may vary, so we recommend contacting us to confirm the availability of a specific item.
Yes. BEAUTY HAIR PALACE SALON is a unisex salon offering men's haircuts, barbering, beard grooming and other selected men's hair-care services.
Yes, subject to availability and the time required. If the new service requires additional time, products or materials, an additional charge may apply. We recommend discussing any changes with our team before your appointment.
Walk-ins may be accepted depending on staff availability and the schedule for the day. However, appointments are recommended to ensure that your preferred service and time are available.